Shipping Policy


Shipping Partner

For all UAE and Middle East orders, we trust Airwing for secure and timely deliveries.

Order Processing Time

Once your order is placed, our team takes up to 2 business days to process and dispatch it.

  • Regular orders are typically delivered within 10–15 business days.

  • Please complete the payment and KYC formalities, which are required to be completed by you (the customer).

  • Please Note: Shipping charges are automatically calculated at checkout based on your country, package size, and order value. Customs duties and import taxes, however, depend on your country’s regulations and will not be included at checkout. It.

Pre-Orders

Products marked as Pre-Order may take up to 4 weeks to be dispatched.

Delivery Timelines During High-Demand Periods

During festivals, sales, or special promotional periods, or in case of unforeseen circumstances (such as heavy rains, natural calamities, political disruptions, or curfews), dispatch may take up to 10–15 working days, and delivery may take up to 20 days.

We sincerely appreciate your patience and understanding. Rest assured, our team will do everything possible to ensure your order reaches you as soon as possible.


Contact Us

For any queries or assistance, you can reach us at customersupport@nishhair.com 

 or call us at +971 50 490 3681 (our call team is available from 11 AM to 10 PM).

Our email support team is available Monday to Saturday, from 9:30 AM to 5:30 PM, and typically responds within 24 hours.