We're dedicated to delivering your chosen products with love and care. Please review our shipping policy for clarity:
- We trust DHL and FedEx for secure, timely deliveries.
- After placing an order, we need 1 business day to process it.
- Regular orders arrive in approximately 7-10 business days. Custom orders may take an extra 2 days due to payment and KYC procedures, your responsibility as a customer.
- Orders over USD 100 enjoy free shipping, with us covering customs duties, taxes, or import fees. For exchanges or returns, you're responsible for these charges.
- Orders under USD 100 incur shipping and custom duty costs, which vary by country.
- While we strive for timely deliveries, external factors like festivals or adverse conditions may cause delays. We appreciate your patience.
Package Security: Note that we can't be responsible for package theft post-delivery confirmation; it's not a valid refund reason.We are committed to providing you with a smooth shipping experience so that you can enjoy all the Nish Hair goodness as soon as possible.
If you have any questions and concerns please feel free to reach out to us at firstname.lastname@example.org, and we will be delighted to help!